About Us: Anglicare Sydney is a leading and highly regarded community NFP organisation in Australia. Our vision is to see Jesus Christ honoured, lives enriched and communities strengthened. To achieve this, we are looking to attract the most capable and mission aligned people to join us. For over 160 years Anglicare has been serving people in need- providing care to older people and services to the vulnerable. We began because of people who saw a need in the community and who were compelled to make a difference. People motivated by Christian love and a passion to serve. If this describes you, we would love to invite you to join us! We are seeking a highly skilled and motivated Revenue and Receivables Manager to lead our Revenue and Receivables (R&R) team based at Macquarie Park. This role is crucial in ensuring timely and accurate invoicing, collections, and reconciliations, while collaborating with both operational and support functions. The successful candidate will ensure adherence to internal and external financial regulations, oversee reporting and issue resolution, and support effective management of debtor collections and cash flow. Key Accountabilities: Revenue & Receivables Management Invoicing & Collections: Lead the end-to-end management of invoicing, fee statements, receipting, collections, refunds, adjustments, and reconciliations to ensure accuracy, efficiency, and timely processing. Accounts Receivable (AR) Management: Own the AR subledger and related system reporting, ensuring data integrity and accurate reflection of financial activity. Debtor Management: Oversee debtor collection processes, ensuring timely follow-up and enforcement of policies. Manage the provision for doubtful debts and initiate escalation for unresolved issues. Process Improvement & Issue Resolution Process Efficiency: Drive improvements to the R&R processes, collaborating with internal teams to identify inefficiencies, provide training, and create documentation to support stakeholders. Stakeholder Support: Serve as the escalation point for complex resident/client concerns, ensuring issues are resolved promptly and in alignment with organisational policies. Compliance & Reporting Regulatory Compliance: Ensure all processes comply with relevant aged care legislation, internal policies, and prudential requirements. Maintain documentation for regulatory audits and other requirements. System Maintenance & Reporting: Work closely with IT and Epicor to ensure the system is configured and maintained in line with evolving business and legislative needs. Produce regular financial reports and reconciliations. Team Leadership & Development Team Leadership: Lead, develop, and manage the R&R team by setting clear expectations, providing regular feedback, supporting professional development, and ensuring team performance aligns with the organisation’s objectives. Customer Service: Ensure the team provides exceptional service to residents/clients, resolving concerns quickly and professionally, and fostering a positive image of the organisation. Cultural Leadership: Lead the team in alignment with the organisation’s Christian vision, values, and mission, promoting a respectful and supportive workplace culture. Additional Responsibilities Month-End Processes: Contribute to the month-end financial processes by ensuring all required activities are completed within deadlines and with high accuracy. External Audit: Provide external auditors with audit evidence as required. Safety and Compliance: Ensure the team adheres to workplace health and safety protocols and participates in ongoing safety initiatives. Other Duties: Undertake additional responsibilities as delegated by the Financial Controller or as required to meet organisational goals. Qualifications and Experience: Essential: Minimum of 5 years’ experience in an accounts receivable or billing function. Strong leadership experience, including team management and staff development. Proficiency with Microsoft Excel. Understanding of aged care financial regulations (highly desirable). Strong organisational and problem-solving skills. Desirable: Experience within the Aged Care sector or similar industries. Experience with Epicor or other financial management systems. Tertiary qualifications in Finance, Accounting, or a related discipline. What do we offer? Flexible, supportive work environment that provides the opportunity to do the best work of your life Opportunities for career progression, professional development and training Treehouse benefits and rewards, including discounts to 400 retail, accommodation and entertainment Fitness Passport with discounts to over 800 gyms for you and your family Tax benefits through salary packaging options as a not-for-profit organisation A safe and healthy workplace culture If you are passionate about making a difference and meet the above criteria, we would love to hear from you. Please submit your resume and cover letter outlining your suitability for the role. Apply now! Aboriginal and Torres Strait Islander candidates are encouraged to apply. Work rights: Please note to apply for this role you must already have the right to lawfully work and live in Australia. Disclaimer: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. Application Close Date: April 03, 2025 OVERVIEW Work for an organisation with over 160 years’ experience caring for people, including those in need. Join a diverse team of 4,000 hardworking employees and 2,000 faithful volunteers, who serve our community with compassion that transforms. With more than 400 unique roles across Anglicare, you’ll have plenty of opportunity to grow and develop your career… at the same time as making a real difference for real people. Anglicare is where you can do the best work of your life. Your rewards and benefits On top of the joy of knowing that you are making a real impact, Anglicare offers you a range of rewards and benefits as a valued employee. From recognition programs to celebrate outstanding performance that reflects our organisation values, to a range of competitive staff benefits. Staff Rewards As a valued Anglicare employee, you’ll receive access to this staff rewards portal, giving you exclusive discounts to over 400 retailers, free wellbeing resources and more. Salary Packaging Pay less tax on your income and increase your take home pay! With salary packaging, up to $15,900 of your income is tax free. You can also spend up to $2,650 on accommodation, meals and entertainment… tax free! Employee Assistance Program At Anglicare, we care about your mental wellbeing… both at work and at home. As a valued Anglicare Employee, you can receive free counselling through our confidential Employee Assistance Program as you need it. Employee Referral Program When you work at Anglicare, you’ll be rewarded with a $1200 incentive every time you help us find the right person for a permanent role! Simply go to our careers page, refer a friend for a permanent role and if they're hired, you’ll receive an additional $1200 (taxable) payment when they reach six months of service. Formal Recognition The Performance Review process gives you support to achieve your professional goals. Through ongoing conversations, your manager will provide regular feedback. Your Annual Review Conversation provides your manager with an opportunity to formally recognise and reward outstanding performance through career progression, skill development and secondment.
