Community Connection Officer

• Salary Range Band 4 $45.72 - $48.71 (per hour including casual loading) + 11.5% Super  
• 1 x Casual ongoing opportunity 
• Located at St Kilda Town Hall

About City of Port Phillip 

We are a vibrant and diverse inner-city council stretching 20kms from South to Port Melbourne along the stunning bay beaches down to Elwood and out to St Kilda East with around 1000 people who all work together to deliver more than 100 programs and services to our engaged community of residents, businesses and visitors. What does that mean? Think, childcare, libraries, parks, recreation, waste rubbish collection, road maintenance, family and youth services, property & assets, city planning & development, customer experience, digital technology, governance, people, culture and safety, and of course South Melbourne Market!  City of Port Phillip has zero tolerance for child abuse and is a committed Child Safe organisation. 

What’s the role all about 

We know that not everyone in our community can access public or private transport services. That is why we have introduced our free Hop-on, Hop-off Community Transport routed service. The service currently operates Monday to Friday 8.30 am to 3 pm and has over 150 community transport bus stops between Caulfield Hospital, Elwood, South Melbourne Market, Alfred Hospital and St Kilda Library. Pick up and drop off is from designated Community Transport Bus stops only.

What you might do 

• Drive minibus on a planned hop on hop off route service.
• Complete the required Community Transport paperwork as required by the City of Port Phillip and Safe Transport Victoria including Vehicle Report Forms, Defect Report Forms.
• Document and report consumer feedback about the service.
• Maintain the bus in a clean condition to ensure passenger comfort and safety.
• Ensure the community bus service operates as close as possible to the daily planned time schedule safety.
• Assist passengers to board and exit the bus, fit, and wear seatbelts, and assist with loading and loading shopping, and mobility aids while using safe manual handling techniques.

Who we are looking for 

• Demonstrated experience driving a minibus/ commuter bus.
• Previous experience in transporting and assisting passengers, in particular older people, and people with a disability.
• Demonstrate experience in communicating effectively with people of all ages and from a wide range of social, cultural, economic backgrounds and experiences.
• Demonstrate safety focus and knowledge of bus safety requirements.

We are looking for someone with a passion for supporting older persons, people with varied abilities and the vulnerable members of our community to access their community buy utilizing Council run Community Transport Service. The successful applicant will have an understanding of the issues facing older people, people with a disability and/or their carer, people from culturally and linguistically diverse (CALD) backgrounds, people who identify as lesbian, gay, bisexual, transgender, queer, or intersex (LGBTQI+), people of Aboriginal or Torres Strait Island background, people experiencing financial disadvantage including people who are homeless or risk of being homeless and people with cognitive decline or mental health issues. 

We love what we do and are all proud to work at the City of Port Phillip. Yes, we are local council, and we are one with vibrancy, passion and ambition who are a welcoming, health conscious, diverse and inclusive. Our Main location at the iconic St Kilda Town Hall offers a heritage and modern open plan hub to work from where people can collaborate and develop both professionally and personally whilst planning and delivering a range of important services and programs to the community.  

Proudly as one we all work together, and grow together, thinking creatively and strategically with courage, integrity, and accountability to put our community first.  

What’s in it for you

• Be supported and empowered to be your best by a passionate leadership team that encourages collaboration and innovation.
• Discounted fitness membership with access to over 260+ gyms, pools, group classes and facilities across Melbourne for you and your family!
• Our work hubs are located close to our very own Childcare centres making accessing childcare a breeze!
• Career development opportunities within your team and/or across council plus a great study assistance allowance of up to $4000 per year per person and 6 hours per week study leave (on approved courses only)
• Flexible working conditions, an active social club, supportive health and wellbeing program, and a well- regarded Employee Assistance Program (EAP)
• Our very own Pride Network, that helps create an environment where each and every person can feel safe, welcomed, seen, and supported to bring their whole selves to work
• 20 weeks paid parental leave and our pioneering 24 weeks paid leave for single parents
• Access to novated leasing and salary sacrificed technology

Important pre-employment requirements   

Prior to a formal letter of offer, preferred applicants will be asked to provide: 

• Evidence of current first aid certificate, current CPR certificate and working with children’s check
• Sufficient proof of right to work in Australia, and proof of identity.
• Complete a National Police Check completed via City of Port Phillip’s Provider.
• Be required to undertake a pre-employment medical check (at the cost of the council)
• Victorian Driver Licence and VicRoads Licence verification.
• Driver Accreditation Certificate with Commercial Passenger Vehicles Victoria (CPVV).

So, what’s next?  

Hit that APPLY button now! 

Whether you think you meet all the requirements or not, we strongly encourage you to apply, as we take a holistic approach to considering your skills, life experience, and alignment to our key selection criteria. You’ve got this! 

Please submit. 

• Resume – latest and detailed version.
• Cover letter no longer than 2 pages that captures your response to the Key Selection Criteria (KSC) found on the Positions Description (PD).

Note: Only applications submitted via the online Recruitment Portal will be considered. 

For further information please contact Rohan Bond Head of Aged Access & Inclusion via phone 0479175221 or via email rohan.bond@portphillip.vic.gov.au 

Applications close 11.59pm Tuesday 17 December 2024  

The City of Port Phillip is an equal opportunity employer, committed to an inclusive and accessible environment where diversity is valued. We actively welcome and encourage candidates from culturally and linguistically diverse backgrounds, First Nation and Torres Strait Islander candidates, members of the LGBTQIA+ community and candidates with a disability. 

If you have accessibility requirements or require an adjustment to participate in our recruitment and selection process, please contact Shane Turner (Recruitment Advisor) on phone 0421 757 521 or email: recruitment@portphillip.vic.gov.au