Community Connector Project Support Officer

About the position

The Community Connector Project Support Officer will support the delivery of the Department of Regional NSW’s The Welcome Experience Program over a two year period. This position will work within the guidelines to support key workers which aims to attract, welcome, support and retain essential workers to key regional areas. (Singleton Council, Muswellbrook Shire Council, Upper Hunter Shire Council). The position will liaise with community groups, businesses and organisations to promote the benefits of the program and to recognise opportunities for engagement.

About Muswellbrook

Muswellbrook Shire Council is a progressive local government area, located under two hours from Newcastle and Tamworth and three hours from Sydney, in the beautiful Upper Hunter Valley.

The Shire has a long history in energy generation and is one of the largest coal mining areas in Australia. As we move towards a Net Zero economy, we are at the centre of renewable energy transition and innovation.

Working at Muswellbrook Shire Council, you will be part of driving change to create a bright and prosperous future for our community, in a location which has plentiful opportunities and an enviable lifestyle.

It is a great place to grow your career and be part of something bigger – we have space for you.

About you

• Certificate IV Administration or similar with minimum 3 years’ experience in customer facing roles relevant to the requirements of the position;
• Demonstrated good oral and written communication skills and ability to connect with people from all parts of the community;
• Comprehensive understanding of local social and economic opportunities within the region to support essential worker new to the area
• Ability to network with local services, attractions and groups and advocate for the region.
• A current NSW Drivers License and flexibility to work weekends and afterhours as required.
• Previous experience in using a CRM system (desirable).
• Advanced competence in the use of Microsoft Office Software.
• Demonstrated experience and/or capability to deliver the Job Specific Key Accountabilities (outlined in the Position Description).
• Demonstrated Fundamental Level key capabilities as defined in the Key Capabilities Table (outlined in the Position Description).

We offer

• Temporary Full Time, 35 hours per week, Term Contract up until 30 July 2026 with an hourly rate from $36.6043 to $44.1406 per hour (depending on qualifications, skills and experience) plus 11.5% superannuation and access to Indoor Accrued Time (Flexi).
• Temporary Part Time, 17.5 hours per week, Term Contract up until 30 July 2026 with an hourly rate from $36.6043 to $44.1406 per hour (depending on qualifications, skills and experience) plus 11.5% superannuation.
• Training Courses + Professional Development
• Flexible work arrangements 
• 40% discount on yearly Aquatic and Fitness Centre membership for staff and families at local facility (conditions apply)
• Access to EAP program for employees and their immediate family

Further information and to apply

For more information on this position, please refer to the attached Position Description, Council’s Careers website or contact the hiring manager Katrina Kiely, Community Connector on 02 6549 3897. For more information regarding the application process please contact Human Resources on (02) 6549 3700.

If you have a disability and need to request any adjustments to assist with the application process, or to discuss workplace adjustments you may require, please contact Human Resources.

To apply: 

1. Complete the application form below, including providing responses to the mandatory questions required. Please keep your responses concise. An unfinished application cannot be retrieved to finish at a later date. 
2. Attach your Covering Letter and Resume where indicated.
3. Click ‘Apply’.
4. You will receive an email confirming that your application has been submitted.
5. All correspondence will be via the e-mail you have provided in your application.
6. Applications close on 18 November 2024. 

The Welcome Experience

The Welcome Experience in Muswellbrook connects you and your family with local people and local resources to help you settle in and feel at home in your new community faster. Learn more at The Welcome Experience : Muswellbrook Shire Council (nsw.gov.au)