Team Leader Family Support

Team Leader Family Support 

• Salary Range Band 7 $107,570 to $120,376 plus 11.5% super 
• Permanent Full time
• We are a diverse & inclusive council based in St Kilda with a positive culture 

About City of Port Phillip 

We are a vibrant and diverse inner-city council stretching 20kms from South to Port Melbourne along the stunning bay beaches down to Elwood and out to St Kilda East with around 1000 people who all work together to deliver more than 100 programs and services to our engaged community of residents, businesses and visitors. What does that mean? Think, childcare, libraries, parks, recreation, waste rubbish collection, road maintenance, family and youth services, property & assets, city planning & development, customer experience, digital technology, governance, people, culture and safety, and of course South Melbourne Market!  City of Port Phillip has zero tolerance for child abuse and is a committed Child Safe organisation. 

What’s the role all about 

The City of Port Phillip has made a strong commitment to children and families through the Children’s Services Policy, which recognises the value of families having access to affordable, safe, accessible, quality services to support development to their full potential. 

The Family Support Services Team Leader is a senior and specialist role within the FYC Department, and requires a highly motivated self-starter, with integrity, strong problem solving and initiative who can provide flexible, multi-layered and quality service responses to deliver positive support and wellbeing outcomes. 

The three main objectives of the role are:

• Leadership and staff management
• Strategic Service Planning and Development
• Specialist liaison and advocate

1 x full-time permanent opportunity 

What you might do 

• Drive leadership and coordination of Family Support Services, programs and projects 
• Support and supervise a team of passionate and driven staff delivering family services, including Supported Playgroup and Integrated Family Services
• Advocate for the needs of families in Port Phillip, including through service improvement and integration across Council programs
• Build strong relationships within the Family Services sector at a local, regional and state level as appropriate to operations, policy and best practice context for family services

Who we are looking for 

• Formal and completed tertiary qualification in Social Work (including eligibility for AASW membership) and experience in the Family Services sector.
• Experience in staff and team management and development, particularly in a dynamic and changing environment.
• Thorough understanding of family dynamics, early intervention and prevention, cumulative harm & family support models for vulnerable and high level ‘at risk’ clients; and ability to apply this knowledge to innovative, integrated practice. 
• Experience in overseeing multi-faceted service areas and systems (with sound understanding of the Family Youth & Children Act 2005) and providing well-considered strategic direction, including the ability to analyse complex situations, develop creative solutions, achieve outcomes and meet quality improvement requirements.

Our work environment  

We love what we do and are all proud to work at the City of Port Phillip. Yes, we are local council, and we are one with vibrancy, passion and ambition who are a welcoming, health conscious, diverse and inclusive. Our Main location at the iconic St Kilda Town Hall offers a heritage and modern open plan hub to work from where people can collaborate and develop both professionally and personally whilst planning and delivering a range of important services and programs to the community.  

Proudly as one we all work together, and grow together, thinking creatively and strategically with courage, integrity, and accountability to put our community first.  

What’s in it for you 

• We offer flexible work arrangements depending on team requirements and welcome further conversation to meet your working style and needs 
• Be supported and empowered to be your best by a passionate leadership team that encourages collaboration and innovation
• Discounted fitness membership with access to over 260+ gyms, pools, group classes and facilities across Melbourne for you and your family!
• Our work hubs are located close to our very own Child Care centres making accessing childcare a breeze!  
• Career development opportunities within your team and/or across council plus a great study assistance allowance of up to $4000 per year per person and 6 hours per week study leave (on approved courses only) 
• Flexible working conditions, an active social club, supportive health and wellbeing program, and a well- regarded Employee Assistance Program (EAP)
• Our very own Pride Network, that helps create an environment where each and every person can feel safe, welcomed, seen, and supported to bring their whole selves to work   
• 20 weeks paid parental leave and our pioneering 24 weeks paid leave for single parents 
• Access to novated leasing and salary sacrificed technology

Security Requirements and Professional Obligations      

Pre-employment screening will apply to all appointments.  

Prior to a formal letter of offer, preferred applicants will be asked to provide:

• Evidence of mandatory evidence of mandatory qualifications/registrations/licences,
• Sufficient proof of their right to work in Australia, and                                                       
• Sufficient proof of their identity.
• Complete a National Police Check completed via City of Port Phillip’s Provider.
• Evidence of a Working with Children Check (employee type with City of Port Phillip registered as the organisation).  

So, what’s next?  

Hit that APPLY button now! 

Whether you think you meet all the requirements or not, we strongly encourage you to apply, as we take a holistic approach to considering your skills, life experience, and alignment to our key selection criteria. You’ve got this! 

Please submit; 

• Resume – latest and detailed version  
• Cover letter no longer than 2 pages that captures your response to the Key Selection Criteria (KSC) found on the Positions Description (PD).  

Note: Only applications submitted via the online Recruitment Portal will be considered. 

For further information please contact Karla Coombes, Coordinator Family Services via phone 0403 749 895 or via email Karla.Coombes@portphillip.vic.gov.au 

Applications close 11.59pm Sunday 2 March 2025

The City of Port Phillip is an equal opportunity employer, committed to an inclusive and accessible environment where diversity is valued. We actively welcome and encourage candidates from culturally and linguistically diverse backgrounds, First Nation and Torres Strait Islander candidates, members of the LGBTQIA+ community and candidates with a disability. 

If you have accessibility requirements or require an adjustment to participate in our recruitment and selection process, please contact Shane Turner (Recruitment Advisor) on phone 0421 757 521 or email: recruitment@portphillip.vic.gov.au 

South Melbourne > Port Melbourne > Albert Park > Middle Park > St Kilda > Balaclava > Ripponlea > Elwood